Travelling in Group?
We have special offer for you. Please contact us at +91 9711588888
We have special offer for you. Please contact us at +91 9711588888
Hassle-free online purchase with a few clicks. Enjoy seamless connectivity on your adventures with just a few clicks, simplifying your travel experience.
Keep your existing number and enjoy the convenience of staying connected without the hassle of notifying everyone about a new one by retaining your Whats app number. Seamless communication and familiarity are at your fingertips wherever you go.
Unlock the freedom of international travel with Matrix SIM/eSIM, saving you from excessive international roaming charges while ensuring constant connectivity.
With eSIM, you never need to physically swap SIM cards again. Activate or switch cellular plans instantly, enhancing convenience and security. Enjoy seamless connectivity without the hassle of handling physical SIM cards.
QR codes in emails allow instant activation of cellular plans. Simply scan the code with your device to set up your eSIM effortlessly, without the need for physical SIM cards. Enjoy quick, convenient, and secure connectivity.
With eSIM technology, you can activate your plan instantly without the need to search a physical store. This means no more time-consuming trips or waiting in line.
Browse through the available plans, and select the one that best suits your needs. Complete the payment process using your preferred method, and you will receive a confirmation email once your order is successfully placed.
Your physical SIM card will be delivered to the address you provided during the order process via courier. If you opted for an eSIM, you will receive an email with a QR code and installation instructions for your device.
As per the DOT guidelines, it is important to complete KYC for every user of the SIM/eSIM. In the order confirmation email, you will receive a link to upload your documents. Please complete your KYC by uploading the documents.
After successful KYC verification, the Matrix system will automatically activate your SIM card. You will receive an email confirmation once your SIM is activated and ready to use. This process generally take 10 min after the KYC.
✅ Dial *#06# and press the call
✅ Can you see your device’s eSIM unique identification number (EID)?
✅ if yes, your phone is eSIM compatible.
Open settings and look for Mobile Services
In mobile Services see Add eSIM
In setup mobile service USE QR code
Open photos and look scan QR code of the esim
Open your phone’s Settings and navigate to Connections.
Under Connections, select SIM Manager to manage your SIM profiles.
Tap on Add eSIM to begin the process of adding your Matrix eSIM.
Use your phone’s camera to scan the QR code provided by Matrix.
Unlimited WhatsApp calling with high speed data
Uninterrupted local calls abroad and back home
Save huge cost on international roaming
Convenience of free home delivery
Optional Airport Pickup or Last mile Airport Pickup
Instant Activation
Delivery on email as QR code
No need to swap sim cards
No need to look for a physical store
Scan and Start
Customised for Leisure , Business and Education related Travel
Covers Medical Expenses : Cashless and Reimbursement
Covers Travel related inconveniences
Covers 1 day old child to our senior most citizens
Australia Student Health Cover also available
Underwritten by Bajaj Allianz General Insurance Company Limited.
Products we offer:
Currency Notes
Prepaid Forex Cards
Send Money Abroad
Forex For Students
Application Fee Remittance
Tuition Fee Payment
Payment via Flywire
Forex Travel card
Forex for Personal / Living expenses
The term "eSIM" simply means an embedded SIM card. There are no physical SIM cards involved and no physical swapping over required by you. An eSIM is basically a small chip inside your phone and works in a similar way to the NFC chip that's used for payment tech.
The information on an eSIM is rewritable, meaning you can decide to change your operator with a simple phone call. They're really easy to add to a data plan – connecting devices with eSIMs to a mobile account can be done in minutes.
eSIM is a new standard developed by GSMA and used worldwide. eSIM allows users to access the mobile phone network to the device without using a physical SIM card. eSIM stores phone numbers, subscription packages, network configurations that allow your device to connect to the mobile network.
This product enables you to make or receive calls, send or receive SMS or use data.
We have a large range of prepaid plans specifically designed according to the travelers’ need. We provide country specific data or voice plan depending upon your destination country and data volume consumption. You can buy a data/voice plan depending on your requirement from the Matrix website at www.matrix.in.
On successful purchase of an eSim you will receive a QR code on your email address provided at the time of booking, you need to scan the QR code to install the eSim on to your phone. Please do check if your phone is compatible for esim from list of compatible device for apple phones, android or other phones.
We provide number basis the country of travel. Your existing number will also be operational, you can choose any line for outgoing calls. Incoming calls can be received on both the numbers, since your existing number is also in use for calls you will not miss any incoming calls on your existing number.
Depending upon the plan you buy, the validity will come accordingly.
You can simply select your product based on the country or countries you are travelling to. Please select the plan which is most suitable to you, and then select the form i.e. SIM or eSIM. In case you are still not sure which product to select, please give us a chance to help you by calling on the number mentioned on the home page or get is touch with us on live chat.
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
In case of a physical SIM card, the product is dispatched on the same day if the order is placed before 4 pm on a working day. For orders placed after 4 pm or on a non-working day, it is dispatched on the next working day. For more details please click here
You may please visit https://recharge.matrix.in/ to recharge Matrix SIM or eSIM.
Travel and Medical Insurance covers unexpected medical situations and travel related inconveniences like passport loss, baggage delay, personal liability etc.
-Pre-existing diseases are not covered.
- Covid related medical expenses are covered.
-Hospitalisation due to accident or sickness is Cashless, with USD 100 deductible
-OPD/ Emergency Room expenses have to be paid by you. You can claim reimbursement, upon your return to India. Applicable deductible is USD 100
In both situations, please write to us for cancellation of policy, prior to your policy start date.The cancellation and refund process takes 4-5 business days.
Write to us on support@matrix.in
Write to us on support@matrix.in
If there is no change in the policy premium by incorporating the corrections - Then the original policy is endorsed. However, if due to the proposed correction, the premium increases or decreases (e.g date of birth, travel dates etc) - Then the original policy is cancelled and will have to be reissued.
For medical assistance - Write to medical.services@allianz.com
For non Medical Assistance - Write to travel@allianz.com
24/7 Call Centre - +91 124 4343838
Travel Claims Missed Call number : +91 124 6174720
Kindly write to us at support@matrix.in for Good Health declaration Form. Before your policy end date, you will be required to fill it and send it to us for policy extension, along with your original policy certificate.
In you are in age group 61 years to 70 years - Policy can be purchased online, on this website If you are 71 years and above - Write to us as support@matrix.in and we'll guide you with necessary document requirements and have the policy issued.No medical tests are required for Senior Citizens.
Travel Insurance can be issued upon filling a Proposal form, along with a copy of your OCI / Work Permit and your passport.Kindly write to us at support@matrix.in